Understanding Crucial Requirement of ISO 9001 Certification

When we discuss assisting organizations in achieving ISO 9001:2015 certification, various people ask us, "Why should our company be ISO 9001 certified?" Good question. ISO 9001 is the standard for quality management systems (QMS) and creates many advantages for any company willing to take this path. So why should the company get ISO 9001 certification?

1. Meet customer needs: 

Many companies require ISO 9001 certification to meet customer needs. Customers state that they will only do business with suppliers who are ISO 9001 certified. So, to grab up the business, they need this certification. The issue with these organizations is that they are looking for short-term payments. They only see this one benefit - we need the money - and do not focus on long-term benefits like, "If we make our customers happy, they'll keep coming back."

They do not adopt the element of quality via constant improvement. Ultimate customer satisfaction is the real goal of QMS, which they do not understand. These companies do not "buy into the program, in other words." See, you can get a piece of paper (this ISO certificate) claiming ISO 9001 certification without recognizing actual improvement or quality. If you focus on that one benefit—your immediate benefit—without putting the customer first, you'll be spending more in the long run. Hopefully, some of the QMS ideas will rub off and stick together, but wouldn't you rather have a plan to rely on luck?

2. Get more sales and business from new customers: 

Once you have obtained ISO 9001 certification, you can promote your quality credential and answer the requests for quotations (RFQs) from organizations making ISO 9001 certification "mandatory." ISO 9001 certification can bring up new markets that were almost impossible for businesses to do before certification.

3. Boost organization and quality of the product: 

Quality management system standards are related to quality, so of course, the result of implementing QMS should be a higher level of quality for the whole organization for products and processes. A well-created and best-executed quality management system in accordance with ISO 9001 takes the organization on the quality path. 

4. Boost satisfaction of customers:

Quality means that everything you produce meets the expectations of your customers. You will not just meet implied needs but will also meet the other requirements which are implied. Quality also means a smaller number of complaints and better resolution of your complaints. When your quality management system is executing well, you must understand the expectations of customers, and you must deliver them, thereby boosting customer satisfaction.

5. Explain, understand, and communicate the procedure of the company: 

The ISO 9001 QMS standard needs to find out and elaborate your processes using business metrics aimed at better management and control related to the process of business. Quality goals create the system center. Metrics can oversee and communicate the system's performance to meet the defined objectives. If you honestly try to meet the requirements for ISO 9001 training, you will learn more about your company.

6. Creates a better professional culture and employee morale: 

Performing a quality management system according to ISO 9001 can empower employees. Expectations will get clear with QMS implementation, tools for getting their work done, and prompt and actionable performance metrics. It enhanced company culture and professionalism in employees.

7. Improve operational consistency: 

Well, what exactly is consistency? One way to think about it is to "reduce variety." Lowering down the process's variability is the consistency's meaning. Would your customers be better served if they delivered a consistent product - the same proportions, weight, tolerances, and performance each time - or if your product was unpredictable and "generic"? 

Of course, they don't accept variety and nor anyone! And how do you reduce variation? Increase control over your processes! Control comes when you have clear goals to aim for (goals), collect process data (metrics), and understand procedures and work instructions adjustments to achieve targeted results. If your QMS operates to ISO 9001, you need to enhance operations and consistency related to products.

8. Focus on management and employees: 

We have already discussed the quality objectives, indicators, and processes used in the ISO 9001 Quality Management System. With the right objectives, indicators, and procedures, you and your employees can better aim for what is crucial. This isn't always the case - focus can get lost with time. 

The ISO 9001 QMS ensures the company stays focused, and for it, quality auditing is crucial. ISO 9001 certification requires companies to review their quality processes regularly. When done properly, the day-to-Day audit process and needed audits come with the best inputs required to correct deviations from the quality path and keep the organization focused on its goals.

9. Increase efficiency, lower waste, and saves money: 

ISO 9001 Quality Management System is imperfect; There is no process, and no person is perfect. (Why else would standards have a "continuous improvement" clause?) A well-managed QMS enables your organization to move closer to excellence. As one gets the enhancement in the process, it becomes more consistent, and you reach your goals more regularly, and you will see the best output. It reduces your process waste. 

Waste is money that is lost forever. Waste is the result of inefficiency and poor quality. Inefficiencies bring out by irregularities and processes lacking.

10. Achieve international recognition for quality:

ISO 9001 is a world standard maintained by the International Organization for Standardization (ISO) based in Switzerland. ISO 9001 is, as of now, used by more than a million organizations worldwide! This is truly a global quality standard! With ISO 9001 certification, your company belongs to a highly selected group.

What can you do with this certificate?

You can utilize the ISO 9001:2015 certification not just for internal process efficiency but also for your marketing. Your management system and processes are ISO 9001 certified, so you will have to discuss your successful ISO 9001 registration if you are not implying that your product is certified or that you are ISO certified, which implies ISO certification.

Vinsys is a leading institution offering ISO 9001 certification in Dubai. We have the best and most experienced trainers that are domain experts. We also offer virtual lab assistance that is helpful in preparations. Get in touch with us now!